100% genuine QuickBooks® licenses — verified & registered ⚡ Instant email delivery — license key in 5–30 minutes 🛡 30-day money-back guarantee — zero risk 💳 One-time payment — no ongoing fees after purchase 100% genuine QuickBooks® licenses — verified & registered ⚡ Instant email delivery — license key in 5–30 minutes 🛡 30-day money-back guarantee — zero risk 💳 One-time payment — no ongoing fees after purchase
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Refund and Returns Policy | Arbiyas Keys
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Refund and Returns Policy

This policy explains how refunds and returns work for orders placed with Arbiyas Keys.

Last updated: August 2026

Digital Products

All products sold by Arbiyas Keys are digital license keys delivered by email — there is no physical item to mail back, and the "unused, in original packaging" and "return shipping label" terms below do not apply to what we sell. Instead, every license key comes with a 30-day money-back guarantee: if your key doesn't activate correctly, contact us at [email protected] within 30 days of purchase and we will issue a replacement key or a full refund to your original payment method.

The general returns policy below reflects our store’s standard terms and is included for completeness. Because our products are digital and delivered instantly, the sections on mailing items, return labels, and packaging condition do not apply — refer to the Digital Products section above for how refunds actually work on our license keys.

Returns

We accept returns for both defective and non-defective products.

To be eligible for a return:

  • Items must be unused, in new condition, and in their original packaging
  • Returns must be requested within 30 days of delivery

Exchanges

We gladly accept exchanges.

If you would like to exchange an item, please contact us and we will guide you through the process.

Return Process

All returns must be sent by mail.

A free return shipping label is included in your package. Simply use the provided label to send your item back to us.

Return Fees

  • Return shipping: Free
  • Restocking fees: None

You will not be charged any additional fees for returning your item.

Refunds

Once your return is received and inspected, we will process your refund.

  • Refunds are issued within 10 business days after receiving the returned item
  • Refunds will be applied to your original payment method

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible so we can resolve the issue quickly.

Important Notes

  • Returns are only accepted for items in new condition
  • The amount of time a customer has to return a product is 30 days

Contact Us

If you have any questions about returns, exchanges, or refunds, please contact us at: