Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, billing address, phone number, and email address.
- Financial information including payment card information, transaction details, form of payment, payment confirmation and other payment details, processed on our behalf by our payment processor.
- Account information including your username, password, and account preferences, if you create an account.
- Transaction information including the products you view or purchase, and your past orders.
- Communications with us including the information you include in communications with us, for example when sending a customer support inquiry by email or WhatsApp.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you visit or use the Services, place an order, or communicate with us;
- Automatically through the Services, including from your device when you use our website, and through the use of cookies and similar technologies;
- From our service providers, including our hosting provider, payment processor, and email delivery service, when they collect or process your personal information on our behalf.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide and Improve the Services. We use your personal information to process your payments, deliver your license key by email, provide customer support, remember your preferences, and create a better shopping experience for you.
- Marketing and Communication. With your consent where required, we may use your email address to send order-related updates or occasional promotional communications. You can opt out of marketing emails at any time using the unsubscribe link included in those emails.
- Security and Fraud Prevention. We use your personal information to authenticate orders, provide a secure checkout experience, and detect, investigate, or take action regarding possible fraudulent or unauthorized activity.
- Communicating with You. We use your personal information to respond to your support inquiries and maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, and to enforce or investigate potential violations of our Terms of Service.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With service providers who perform functions on our behalf, such as our website hosting provider, payment processor, and email delivery service.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as when you contact us through WhatsApp.
- In connection with a business transaction such as a sale of our business, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our customers or others.
We do not sell your personal information to third parties.
Website Hosting and Technical Infrastructure
Our website is built on WordPress and WooCommerce, and hosted with a third-party web hosting provider. These providers, along with any plugins we use for functions like payment processing, caching, and site analytics, may process technical information about your visit (such as your IP address and browser information) in order to operate and secure the website. This processing is governed by our arrangements with those providers and applicable law.
Cookies
We use cookies and similar technologies to operate our website, remember your cart contents, and understand how visitors use our site. You can control cookies through your browser settings; please note that disabling certain cookies may affect the functionality of the Services, such as your ability to complete a purchase.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties, including Intuit’s official website for license activation. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to provide you with the Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you, in certain circumstances and with certain exceptions.
- Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your order.
You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in, including in the United States, where our hosting infrastructure and support team are located.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the “Last updated” date above.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at [email protected].